ONE BRAZIL UPDATE: TEMPORARY SERVICE HOURS ADJUSTMENT – OCTOBER 14, 2026

Dear Valued ONE Customer, 

In order to align our teams and continuously improve the quality of our services, we will be conducting an internal corporate activity.

Consequently, please be advised that exceptionally this Wednesday, October 14th, our customer service via ONE Chat and Telephone will be unavailable from 10:00 AM to 11:00 AM.

Below are the details regarding the affected channels and the duration of the temporary unavailability:

Please note that following this period, our operations and customer service channels will resume normal operations starting at 11:00 AM.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for shipping with ONE.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGENCIA MARITÍMA LTDA