TH Customer Advisories

Information for New Format for Arrival Notice

September 25, 2026

We,(Ocean Network Express (Thailand) Ltd.), would like to inform that effective from
August 1, 2026. Onwards, the company will introduce a new format for the Arrival
Notice provided to our customers.

Additionally, to further enhance service efficiency and convenience, we would like to
announce a change in our service format that will discontinue sending Vessel Arrival
Notifications via email.
Instead, our customers are highly encouraged to check and
track cargo status directly through the ONE Thailand (Cargo Tracking) ONE Thailand,
available from August 1, 2026 onwards.

For more information, please click here.