NOTICE OF SURCHARGE UPDATE - COMPENSATION FOR BREACH OF AGREEMENT (CBA)
Notice of Surcharge Update
Compensation for Breach of Agreement (CBA)
Dear Valued Customer,
Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. In order to continuously provide reliable service and best prevention efforts, ONE will implement a surcharge, Compensation for Breach of Agreement (CBA), for all shipments being misstated. The new level will be applicable across all trade lanes and services and will be valid until further notice.
Nature of the Request
Amount of Compensation for Breach of Agreement
Non-hazardous Cargo with Special Declaration Requirements
Voluntary amendment request made by the customer before or after the arrival at the destination due to concealing, omitting or misdeclaring any particulars in the description of goods at the booking stage.
Amendment forced by ONE who found a misalignment between the declared information during the usual checking stage for concealment, omission or misdeclaration of any particulars in the description of goods.
Non-FMC regulated trades 1st January, 2023
FMC regulated trades*, Canada 1st January, 2023
(*United States, American Samoa, Puerto Rico, Guam, Saipan, Hawaii)
1. Applicable to non-hazardous cargos with special declaration requirements, including but not limited to goods with special loading requirements, non-hazardous chemicals, and batteries.
2. Shipment shall be declared in accordance with the designated authority’s regulations and full cargo compliance.
3. ONE has the right to withhold the goods and refuse any change(s) until the customer pays the Compensation for Breach of Agreement.
We would like to take this opportunity to thank you for supporting ONE and we look forward to continuously serving your global transportation needs. Should you have any questions, please do not hesitate to contact your ONE representative.
Ocean Network Express Pte. Ltd.