Chile

Resources

Cargo Claim Form (Damages and Shortages)

Extra Container Seal - Letter of Indemnity

Forms

1. Manifest Correction

It is used for manifest cargo correction after custom submission that must be processed by ONE (through AGUNSA), either as a direct correction or on behalf of a Forwarder.

FORMULARIO CARTA DE ACLARACION AL MANIFIESTO.pdf

2. Letter of Responsibility

Letter submitted by the customer to the shipping company (through AGUNSA) to inform the opening of its cargo through a HBL (BL Son). This document covers the reception, data verification and warehouse assignment processing in front of local customs, as requested by the Freight Forwarder or NVOCC. Currently this letter must be submitted through our documentary agent (AGUNSA) in your Boreal Portal.
https://boreal.agunsa.cl/

3. Letter of temperature

To be provided to ONE where the shipper clearly specifies formal temperature settings. This information content is absolutely shipper responsibility.
Download:
FORMULARIO CARTA DE TEMPERATURA.docx

4. Shipping Instruction Form

Shipping instructions should be sent out to ONE through our ecommerce applications web page (https://www.one-line.com/en/all-digital-solutions). ONE also can accept other platforms as EDI, Inttra, GT Nexus and Cargo Smart. The carrier will be only responsible to input rates, port details and transport type (the vessel). The remain information will be exclusively customer responsibility.

5. BL Release / Print Form

Mandatory form to be provided at ONE counter for the Original / Copy BL print process. This document must be stamped and signed by the customer or their cargo representative. There will be no exception if such document is not provided to the carrier.
Download:
FORMULARIO RETIRO DE BL ONE.pdf

6.Multimodal Dangerous Goods Form

Standard form that shipper must provide for dangerous cargo loading in adition must to attach related documents (MSDS, Others). The information provided in this form is absolutely shipper responsibility and will not in any circumstances modified by the carrier. It is compulsory that such document includes shipper signature and the representative and / or declarant.
Download:
FORMULARIO CARGA IMO.xlsx FORMATO DGD ONE.docx

7. Correction Request
SOLICITUD DE CORRECCION DE BL (EXPORTACION) DESPUES DEL ZARPE

8. Warehouse Change Letter

Letter submitted by the customer to the shipping company (through AGUNSA) to request a change of warehouse, which will be manifested in customs to later pick up the cargo from said warehouseman (terminal or extraport). Currently this letter must be submitted through our documentary agent (AGUNSA) in your Boreal Portal.

https://boreal.agunsa.cl/

9. Transhipment Certificate

Download:
Not available. This Certificate is issued by our documentation agency (AGUNSA).

10. Letter of Guarantee (Equipment)

Currently this Form is submitted through our document agent (AGUNSA) in its Boreal Portal.
https://boreal.agunsa.cl/

FORMULARIO GARANTIA DE CTNRS.pdf

11. BL Release in Blank (Remote Print)

Download:
FORMULARIO RETIRO BL BLANCO ONE (REMOTE PRINT).docx

12. Additional Seal Request Procedure for Ocean Network Express Line (ONE LINE)

Download:
Carta Responsabilidad Sello Adicional ONE Chile (vigente) Update 28-11-2024.docx

13. Extra Seal Responsibility Letter (ONE Chile)

Download:
Carta Responsabilidad Sello Adicional ONE Chile (vigente) Update 28-11-2024.docx