Ocean Network Express Germany Local Shipping Information

Germany

Overview

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Service Routes & Brochures

Service Routes & Brochures

Your Number ONE Shipping Partner for global connectivity.

ONE Digital Solutions

ONE Digital Solutions

Streamline your shipping with ONE’s Digital Solutions.

Fruit Attraction 2026

Fruit Attraction 2026

Meet our reefer experts at Stand 4C27, from 6-8 October

Connect with ONE at Logistech Izmir 2026

Connect with ONE at Logistech Izmir 2026

See you at Hall A - Stand A308

Local News & Advisories

October 5, 2026

ONE and ClassNK Launch Research to Quantify Roll Damping Tank Effectiveness on Large Container Ships

Global Press Releases

October 1, 2026

Update on Emergency Fuel Surcharge (EFS)

Global Customer Advisories

September 30, 2026

Ocean Network Express Strengthens its Regional Structure in Asia Pacific and Africa

Global Press Releases

September 29, 2026

INTRA EUROPE TRADE: Launch of Poland Egypt Express (PEX) Service

Global Customer Advisories

September 28, 2026

EAST COAST SOUTH AMERICA EXPRESS 2 UPDATE (SX2)

Global Customer Advisories

September 24, 2026

Transatlantic Trade – AT3 Service - Change of Rotation

EUA Customer Advisories

September 23, 2026

LUX Service Update – M/V Xin Ching Qing v.186N/187S – Antwerp omission

EUA Customer Advisories

September 21, 2026

Ocean Network Express Publishes Sustainability Report 2026

Global Press Releases

September 17, 2026

Deliver Beyond Challenges with ONE at Breakbulk Asia 2026

September 17, 2026

Moving Seafood with Confidence at China Fisheries & Seafood Expo 2026

September 16, 2026

Tailored Ocean Shipping Connecting Türkiye to the World

September 16, 2026

PSA Singapore | Change to PSA Group for UN Numbers - Changes to Transshipment DG Handling charges (DHT)

Global Customer Advisories

September 11, 2026

ONE at Expoalimentaria 2026: Connecting Latin American Freshness to the World

September 11, 2026

ONE hosts 5th Container Shipping Summit in Nagasaki: Addressing Today's Challenges by Backcasting from the Future

Global Press Releases

September 10, 2026

Transatlantic Trade – AT3 Service - Change of Rotation

EUA Customer Advisories

September 10, 2026

From Field to Global Markets: Quality Preserved with ONE

September 10, 2026

ONE on India's Construction Growth

September 9, 2026

LUX Service Update – M/V Xin Chong Qing v.186S/N – Rio De Janeiro omission

EUA Customer Advisories

September 8, 2026

Transatlantic Trade – AT3 Service - Change of Rotation

EUA Customer Advisories

September 8, 2026

Transatlantic Trade – AT3 Service - Change of Rotation

EUA Customer Advisories

Local Contacts

Bremen

Ocean Network Express (Europe) Ltd.

Address

Kohlhökerstraße 22, 28203 Bremen, Germany

Phone Number

49 421 37709 701,

49 421 37709 702

Düsseldorf

Ocean Network Express (Europe) Ltd.

Address

Berliner Allee 67, 40212 Düsseldorf, Germany

Phone Number

49 211 387 69 524

Hamburg

Ocean Network Express (Europe) Ltd.

Address

Anckelmannsplatz 1, 20537 Hamburg, Germany

Phone Number

49 408 0819 2600

München

Ocean Network Express (Europe) Ltd.

Address

Guerickestrasse 25, 80805 München, Germany

Phone Number

49 89 262 002 713

Bremen

Ocean Network Express (Europe) Ltd.

Address

Kohlhökerstraße 22, 28203 Bremen, Germany

Phone Number

49 421 37709 701,

49 421 37709 702

Department Contacts

Department	Subdivision	Contact	Phone Number
Customer Services	Export	To speak with one of our agents, please use Live Chat
	Import	To speak with one of our agents, please use Live Chat
	New Booking	[email protected]	+49 408 0819 2600
Documentation	Export	To speak with one of our agents, please use Live Chat
Invoice Queries		[email protected]	+49 408 0819 2600
Sales		[email protected]	+49 408 0819 2600

Live Chat

Support hours:

8:30 – 17:00 local time

Topics covered in Live Chat:

Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status
Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use
Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support
Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import
Inland Transportation
- Exports
- Imports
Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry
Last Free Day / Demurrage & Detention
Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support
Track & Trace
Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status
Claims
- Cargo Damage
- General Support
- Survey
eCom Tech Support
Mobile App Enquiry
ONE QUOTE Support

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