
Morocco
Overview
Local News & Advisories
Local Contacts
Casablanca
Ocean Network Express Morocco
Address
49, rue Allal Ben Abdellah Centre Allal Ben Abellah N°33 Casablanca, Morocco
Phone Number
Tangier
Ocean Network Express Morocco
Address
Angle Av. Abdellah Guenoun Et Rue Abi Jarir Tabari Immeuble Tasnim Plaza, Etage 7 Numero 134. Tanger 90060 Morocco
Casablanca
Ocean Network Express Morocco
Address
49, rue Allal Ben Abdellah Centre Allal Ben Abellah N°33 Casablanca, Morocco
Phone Number
Tangier
Ocean Network Express Morocco
Address
Angle Av. Abdellah Guenoun Et Rue Abi Jarir Tabari Immeuble Tasnim Plaza, Etage 7 Numero 134. Tanger 90060 Morocco
Casablanca
Ocean Network Express Morocco
Address
49, rue Allal Ben Abdellah Centre Allal Ben Abellah N°33 Casablanca, Morocco
Phone Number
Tangier
Ocean Network Express Morocco
Address
Angle Av. Abdellah Guenoun Et Rue Abi Jarir Tabari Immeuble Tasnim Plaza, Etage 7 Numero 134. Tanger 90060 Morocco
| Department | Subdivision | Contact | Phone Number |
|---|---|---|---|
| Customer Services | Export | [email protected] | +212 522 200 965 |
| Import | [email protected] | +212 522 200 965 | |
| Invoice Queries | [email protected] | +212 522 200 965 | |
| Operations | [email protected] | +212 522 200 965 | |
| Sales | Export | [email protected] | +212 522 200 965 |
| Import | [email protected] | +212 522 200 965 |
| Department | Subdivision | Contact | Phone Number |
|---|---|---|---|
| Customer Services | Export | [email protected] | +212 667 028 636 |
| Import | [email protected] | +212 666 028 170 | |
| Invoice Queries | [email protected] | +212 522 200 965 | |
| Operations | [email protected] | +212 667 774 323 | |
| Sales | Export | [email protected] | +212 522 200 965 |
| Import | [email protected] | +212 522 200 965 |
Support hours:
8:00 – 16:45 local time (Monday – Friday), 8:30 – 12:00 local time (Saturday)
Topics covered in Live Chat:
- Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status
- Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use
- Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support
- Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import
- Inland Transportation
- Exports
- Imports
- Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry
- Last Free Day / Demurrage & Detention
- Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support
- Track & Trace
- Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status
- Claims
- Cargo Damage
- General Support
- Survey
- eCom Tech Support
- Mobile App Enquiry
- ONE QUOTE Support
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