Netherlands
Overview
Local News & Advisories
Read All News
Local Contacts
Rotterdam
Ocean Network Express (Netherlands) B.V.
Address
Blaak 16, 3011 TA Rotterdam, Netherlands
Phone Number
Rotterdam
Ocean Network Express (Netherlands) B.V.
Address
Blaak 16, 3011 TA Rotterdam, Netherlands
Phone Number
| Department | Subdivision | Contact | Phone Number |
|---|---|---|---|
| Customer Services | Export |
To speak with one of our agents, please use Live Chat | |
| Import (Antwerp Discharge) | |||
| Import (Rotterdam Discharge) | |||
| Import (Merchant Haulage Release for WB only) | |||
| New Booking | |||
| Administration | SI / BL Queries | ||
| Escalations |
To speak with one of our agents, please use Live Chat | ||
| Invoice Disputes | |||
| Accounting Queries | |||
| Sales |
Support hours:
8:30 – 17:00 local time
Topics covered in Live Chat:
- Booking Management
- Booking Amendment
- Booking Cancellation
- Booking Rollover
- Booking Split / Combine
- Change of Destination
- General Support
- Vessel Space Availability
- Exports Customs Query
- Booking Status
- Container Management
- CY Opening Schedule
- Export Empty Pick-Up
- Import Empty Return
- Equipment Availability
- Long Stay
- Missing Seal / Additional Seal
- Equipment Damage / Cleaning
- Container re-use
- Export Documentation
- Advance Manifest Submission (AMS)
- Shipping Instruction/ BL
- BL Amendments
- Certificate Issuance
- General Support
- Import Management
- Arrival Notice
- Cargo Release / Delivery Order
- Import Customs Inquiry
- Imports - Change of Destination
- Manifest Inquiry
- Import Lost OBL
- General Support - Import
- Inland Transportation
- Exports
- Imports
- Invoice & Charges
- Payment Status
- Invoice request
- Exchange rate
- Rate / Charge Inquiry
- Last Free Day / Demurrage & Detention
- Reefer & Special Commodity Management
- Dangerous Goods Support
- Reefer Support
- Shipper's Own Container Support
- Out Of Gauge Support
- General Support
- Track & Trace
- Vessel Schedule & Cut off
- Cut-Off info. [Doc / VGM / Port / Inland]
- Vessel Call Changes / Info etc
- VGM Status
- Claims
- Cargo Damage
- General Support
- Survey
- eCom Tech Support
- Mobile App Enquiry
- ONE QUOTE Support
Subscribe
Receive the latest updates from ONE
Manage SubscriptionDownload ONE Mobile App
Access ONE anytime, anywhere
