
Peru
Import
Our port agent Mercator performs the transmission to the Local Customs for the Import cargo considering the cut-offs below, subject to changes to be confirmed by our Port Agent Mercator Peru.
To find more information on itineraries, with point-to-point, vessel, port and long duration options, go to ONE eCommerce.

ONE Line can receive empty container in any of these depots: Contrans, DPW Logistics y APM. Depot will be selected according to ONE's logistic needs.
In order to find out designated depot to return your empty container pls visit our port agent's web:
ONE is able to receive empty containers in any of these depots: Contrans, DPW Logistics y APM. The depot will be selected according to ONE’s logistic needs.
Visit our shipping agent Mercator's website for the designated depot to return your empty container:

Which modalities can be managed virtually?
All instructions are received from the port of origin. Below are the types of release:
|
Sea Waybill / Surrender |
We work with a Non-Negotiable digital copy that must be received at origin. Authorized companies in the BL can request a copy via ONE Chat. |
| Express Release (Original printing at destination) |
It is handled through a physical or virtual authorization (letter) from the Shipper and is subject to an additional instruction fee. Note that there is an issuance fee payable on the _MERCATOR PERU Extranet_. |
| e-BL |
It is done with the same procedure of an OBL in a virtual way. We have a partner WAVE who are specialists in virtual document management. This is subject to a subscription fee on the third party platform. You can request more information at [email protected] |
Considerations:
• The cargo release process for these modalities is via web, with the exception of OBL issued at origin, which must be processed in person.
• Imports: for successive sales, consigned to "TO ORDER" or "TO ORDER OF" can only use the original printing modality.
• All releases are subject to payment of collect charges and confirmation on the ONE e-Payment.
Further Information
| Release Contacts | Front Desk - Opening Hours | OBL Collection Address |
|---|---|---|
|
8:30 am to 01:00 pm |
Av. Enrique Bustamante, y Ballivián N.164 – San Isidro |
Please come to the window (Av. Enrique Bustamante y Ballivián N.164 - San Isidro) with the following:
Import
1. Confirmation from ONE that the BL has issue at destination.
2. Letter of authorization from the client (CONSIGNEE) on letterhead, with seal and original signatures (RL), it can be sent digitally by mail after validation by the corresponding area (See Procedure Digital Collection Letter).
3. Payment for issuance of BL to Mercator.
4. Payment of the collected surcharges and registered in the ONE ePayment platform.
5. Personal seal of the processor to endorse the charge.
Payment by Transfer:
1. Attach proof of interbank transfer in our ONE ePayment Platform. You will be able to make your payment 10 days prior to the estimated date of arrival of the vessel.
Link: https://epaymentla.one-line.com/PERU/onebr.aspx
Bank Account Information
| BCP Dollar Account | Citibank Dollar Account |
|---|---|
|
Account No.: 1932370475100 |
Account No.: 0006380115 |
2. Come to the window once you have the "Revalidated" status of your payment in the ONE ePayment platform.
3. Validation of credits within a maximum of two* working hours from the time of registration on the ONE ePayment platform.
*Applicable for credits that are recorded in ONE's bank account.
OBL IMPORT COLLECTION | DOWNLOAD
To send a collection letter via e-mail, please note that the following requirements must be fulfilled:
1. Send the scanned ID of the legal representative of the company (according to the SUNAT portal).
2. The signature of the Letter of Collection must correspond to the Legal Representative.
3. The Collection Letter must be sent through the corporate mail of the company that corresponds according to the Bill of Lading (BL); consignee (Import) or shipper (Export).
4. The boxes to be addressed are: [email protected]
5. Come to our office after validation of the letter.
DIGITAL COLLECTION LETTER PROCEDURE | DOWNLOAD
Please note that the following goods are restricted for Import shipments in ONE:
- Shark fin/ Whale meat
- Live Animals
- Asbestos
- Clove shipments
- Synthetic carbon
- Motor vehicles (no older than 2 years)
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