
Peru
Export
To find more information on itineraries, with point-to-point, vessel, port and long duration options, go to ONE eCommerce.

Which modalities can be managed virtually?
All instructions are received from the shipper (e-mail with domain). In case the management is done by a third party, a virtual authorization letter signed by a legal representative of the shipper must be sent and placed in a copy of the instruction message.
All instructions must be submitted via the Livechat chanx|nel ONE Chat, please consider the following path:
Option: Export - Export Documentation - Release Instruction or Block
| Sea Waybill (Release with copies) | It works with SWB digital copy and is subject to legislation at destination, you can consult via ONE Chat if it is available for your destination. There is no cost. |
| Surrender (Release with copies NN) |
It works with Non-Negotiable digital copy and is subject to legislation at destination, you can consult via ONE Chat if it is available for your destination and consider that it has instruction cost. Note that there is an instruction fee payable on the _MERCATOR PERU Extranet_. |
| Express Release (Original printing at destination) | We work with originals issued at the destination or at the place indicated by the client. Please note that there is an issuance instruction fee, which is payable on the _MERCATOR PERU Extranet_. |
| e-BL | It is done with the same procedure of an OBL in a virtual way. We have a partner WAVE who are specialists in virtual document management. This is subject to a subscription fee on the third party platform. You can request more information at [email protected] |
Considerations:
- The cargo release procedure for these modalities is via the web.
- In an export with "To order" condition you can use the Surrender release (virtual management).
- All releases are subject to payment of prepaid charges and confirmation on the ONE e-Payment platform.
Further Information
| Release Contacts | Front Desk - Opening Hours | OBL Collection Address |
|---|---|---|
| [email protected] | 8:30 am to 01:00 pm | Av. Enrique Bustamante, y Ballivián N.164 – San Isidro |
Please come to the window (Av. Enrique Bustamante y Ballivián N.164 - San Isidro) with the following:
Export
1. Letter of authorization from the customer (SHIPPER) on letterhead, with original seal and signatures (RL). It can be sent digitally by mail after validation by the corresponding area (See Digital Collection Letter).
2. Prepaid surcharge payment registered in the ONE ePayment platform.
3. Personal seal of the processor for the endorsement of the charge.
Payment by Transfer:
1. Attach proof of interbank transfer in our ONE ePayment Platform. You will be able to make your payment from the day after the ship sails.
Link: https://epaymentla.one-line.com/PERU/onebr.aspx
Bank Account Information
| BCP Dollar Account | Citibank Dollar Account |
|---|---|
| Account No.: 1932370475100 CCI: 00219300237047510019 In the name of: OCEAN NETWORK EXPRESS (PERU) S.A.C. TAX ID: 20602540376 | Account No.: 0006380115 CCI: 00700100000638011513 In the name of: OCEAN NETWORK EXPRESS (PERU) S.A.C. TAX ID: 20602540376 |
2. Come to the window once you have the "Revalidated" status of your payment in the ONE ePayment platform.
3. Validation of credits within a maximum of two* working hours from the time of registration on the ONE ePayment platform.
*Applicable for credits posted to ONE's bank account.
OBL EXPORT COLLECTION | DOWNLOAD
To send a collection letter via e-mail, please note that the following requirements must be fulfilled:
1. Send the scanned ID of the legal representative of the company (according to the SUNAT portal).
2. The signature of the Letter of Collection must correspond to the Legal Representative.
3. The Collection Letter must be sent through the corporate mail of the company that corresponds according to the Bill of Lading (BL): consignee (Import) or shipper (Export).
4. The boxes to be addressed are:
[email protected]
5. Come to our office after validation of the letter.
DIGITAL COLLECTION LETTER PROCEDURE | DOWNLOAD (Spanish only)
Please note that the following goods are restricted for Export shipments in ONE:
- Shark fin/ Whale meat
- Live Animals
- Asbestos
- Clove shipments
- Synthetic carbon
The customer can collect the empty containers at any of the following depots: Contrans y DPW Logistics (Callao and Paita).
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