United States

ONE is firmly committed to achieving net-zero greenhouse emissions by 2050 and champions intermodal shipping for its environmental benefits by promoting the efficient use of international container equipment.

Starting from July 2023, ONE established a strategic partnership with Boxlinks to enhance and expand its domestic program, providing customized customer service and larger equipment pool to offer more options to customers.

Customers with direct domestic rail contracts directly with rail companies can utilize ONE's containers for their inland-to-coastal domestic transport needs through Domestic Reposition Program (DRP) operated by Boxlinks.

For Intermodal Marketing Company (IMC) customers without direct rail contracts, directly with the rail company, Boxlinks offers a domestic ramp-to-ramp service using its linehaul with major class I rail companies such as Union Pacific, Norfolk Southern.

A customer can book with Boxlinks by sending an email to [email protected] or visit www.boxlinks.com.

ONE's regional green strategy partner, beginning in July 2023, to promote domestic allocation.

BoxLinks LLC

 

Office: 111 Sylvan Ave.,South Building L2,Englewood Cliffs, NJ 07632

Phone: +1-551-455-4581

Emails : [email protected]

Website: www.boxlinks.com

Ocean Network Express Live Chat services are now available in our United States and Canada local sites.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 8:00 AM - 8:00 PM (ET) Monday - Friday.

 

• Booking Management: Booking Amendment, Change of Destination, Demurrage Free Earliest Return Date (DFRD), General Support
• Container Management: Empty Pick-Up, Empty Return, Missing Seal / Additional Seal, Equipment Malfunction / Damage, Equipment Swap, General Support - Container
• Inland Transportation: General Support; Inland queries (Including container rail schedule)
• Reefer & Special Commodity Management: Special Commodity Support, Reefer Support, & General Support

 

Please click the icon in the lower right-hand corner to start chatting!

As part of our eCommerce Vision, we are committed to delivering a higher level of service that surpasses industry standards. To uphold this promise, we have created a dedicated eCommerce team available to assist all ONE customers during business hours of 8am - 8pm EST.

Click Here for more information on eCommerce Services.

Contact Us to Schedule Training or Register for a Login

Via Email: [email protected]